Saima H.

Saima H. is an accomplished professional in customer experience management with extensive experience in the biotechnology sector. Currently serving as the Head of Customer Experience at AGC Biologics since March 2024, Saima previously held the position of Vice President of Customer Experience at Seer from September 2022 to August 2023. Saima's career includes a significant tenure at NanoString Technologies, where roles included ERG leader and Director of Field Applications Scientists for the Americas and Asia Pacific regions. Earlier positions also encompass senior management and scientific roles at Thermo Fisher Scientific and Affymetrix. Saima's foundational experience includes positions as a Data Analyst at InphoGene Biocommunications Inc. and Laboratory Technologist at the BC Cancer Agency. Educational qualifications include degrees from the University of British Columbia and the University of Washington.