AGCO Corporation
Renata Ventura is a seasoned professional with extensive experience in customer service management. At AGCO Corporation since August 2017, Renata held the positions of Sr. Manager - Global Customer Care, Customer Care Manager for South America, and Customer Care Supervisor for Brasil, overseeing customer service operations, dealer order handling, CRM management, and support services. Prior to AGCO, Renata worked at ABB Brasil from May 2011 to July 2017, where responsibilities included managing Contact Center operations, implementing customer support improvements, overseeing Net Promoter Score initiatives, and coaching teams on performance. Renata's educational background includes an MBA in Marketing Management from ESAMC, an Advanced Extension in Business Administration from EABS, and qualifications in Translation and Text Revision from Uninove.
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AGCO Corporation
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AGCO Corporation is a manufacturer and distributor of agricultural equipment and related replacement parts. The Company sells a range of agricultural equipment, including tractors, combines, self-propelled sprayers, hay tools, forage equipment, seeding and tillage equipment, implements, and grain storage and protein production systems. The Company's segments are North America, South America, Europe/Middle East, and Asia/Pacific/Africa. The Company's products are marketed under various brands, including Challenger, Fendt, GSI, Massey Ferguson and Valtra. As of December 31, 2016, the Company distributed its products through over 3, 000 independent dealers and distributors in more than 150 countries. In addition, the Company also provides retail and wholesale financing through its finance joint ventures with Cooperatieve Centrale Raiffeisen-Boerenleenbank B.A. (Rabobank). The Company's AGCO Power engines division produces diesel engines, gears and generating sets.