Natasha Vieira

Natasha Vieira is an accomplished IT professional with extensive experience in service desk management and support coordination. Currently serving as Global Service Desk Manager at Aggreko since August 2014, Natasha oversees a 24x7 global team providing first-level IT support worldwide and second-level support for Latin America. Previous roles include IT Support Coordinator at Repsol and various leadership positions at Orange Business Services, where Natasha managed incident response and team performance across multiple regions. Natasha holds an Executive MBA in Business Management from Ibmec and an MBA in Project Management from Instituto Infnet, alongside a Bachelor's degree in Computer Science from Universidade Veiga de Almeida.