Soumya Snigdha Jena

Soumya Snigdha Jena is a Client Success Relationship Manager with Agility PR Solutions since March 2024, focusing on enhancing client satisfaction and retention within the Enterprise Team. Prior to this, Soumya held several roles at Sprinklr from November 2020 to November 2023, including Lead Product Success Manager, where significant contributions included developing automated reporting dashboards and designing social media management workflows that improved client engagement metrics. Soumya began a career at Cognizant as a Senior Business Analyst from July 2018 to October 2020, improving operational efficiency and user experience. Soumya's early experiences include internships at Bharat Petroleum Corporation Limited, TASEC Ltd., Aircel, Bharat Electronics, and CDAC. Educational qualifications include an MBA from Xavier Institute of Management and a B.Tech. in Electronics and Communications Engineering from Shiv Nadar University.