Bony Rodriguez

GM, Inbound Services at AGR Group

Bony is based in AGR Group’s new near-shore call center, located in Barranquilla, Colombia, and has responsibility over all inbound customer inquiries. She has a bachelor’s degree in Business Administration and a graduate degree in Management and Sports Administration. She’s been working in the call center industry since 2005, gaining valuable experience in operations, customer service, sales, tech support, budget management and in building strategic relationships with US clients.


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AGR Group

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AGR Group provides unique expertise and superior service for every stage of the customer life cycle, serving all industries. Services include customer care, inbound and outbound services, verifications, and lead and compliance. Contact AGR Group for a free quote at (877) 860-5780.


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