Boris D. Rada

Boris D. Rada has a Bachelor of Technology in Tecnologías/Técnicos de instrumentación y mantenimiento electromecánico from Servicio Nacional de Aprendizaje (SENA). Boris D. has held various positions such as Bilingual Customer Service Representative at BILATERAL, Reporting Analyst at Sutherland, Customer Care Representative at Teleperformance Colombia, Regional Business Analyst, Regional Reporting Analyst, and Quality Assurance Analyst at Sykes Enterprises, Incorporated, and currently works as a Workforce Analyst - Dialer Administrator at AGR Group. Their responsibilities include providing weekly, monthly, and yearly outputs to maintain high productivity in the center, forecasting, staffing, and scheduling for all clients in the organization.