AIA Malaysia
Stephanie Caunter is an experienced marketing and customer strategy professional currently serving as the Head of Customer Strategy & Marketing and Agile Tribe Lead for Customer Engagement at AIA Malaysia since April 2021. Prior to this role, Stephanie was a Board Advisor for Lean In Malaysia and held the position of Head of Marketing (Regional) at ADA, where brand and marketing strategies were developed to enhance recognition across nine markets. Experience includes serving as Global Director of Marketing & Communications at Catcha Group and Executive Director of Marketing Communications at PwC Malaysia, where strategic initiatives significantly contributed to brand recognition and business success. Stephanie also has a background in sustainability marketing at PwC globally, business development at AIMS Data Centre, and strategic marketing programs at Intel. Stephanie holds a Bachelor of Science in Engineering from Cornell University.
AIA Malaysia
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AIA Malaysia is part of AIA Group, the largest independent publicly listed pan-Asian life insurance group. Together, AIA Bhd., AIA PUBLIC Takaful Bhd., AIA General Berhad and AIA Pension and Asset Management Sdn. Bhd. have been serving Malaysians for over seven decades. As one of the country’s leading insurance and takaful providers, we offer a wide range of innovative as well as comprehensive conventional and shariah-compliant solutions spanning Life and Health, Family Takaful, Employee Benefits, Motor, Personal Accident, Mortgage, Commercial Insurance and Retirement schemes that meet our customers’ health, wealth and protection needs at every life stage. Through our nationwide service centre network, a well-trained team of more than 2,600 employees, as well as a dedicated and diverse distribution footprint that comprises 20,500 strong Life Planner force, exclusive bank partners, corporate sales team and brokers, we remain committed to partnering our 4.7 million customers throughout their health and wealth journey. AIA Malaysia strives to make a significant and positive impact for our customers and communities, a commitment further reinforced by our Purpose to help millions of people understand and manage their health, wealth and long-term savings and protection needs, ultimately living Healthier, Longer, Better Lives.