AIA Philippines
Jocel G. has extensive experience in customer service and operations management roles. Currently serving as Head Customer Care Office at AIA Philippines, leading teams to handle client concerns and provide support to VIP clients. Previously worked at Manulife for several years in various roles including Functional Lead and Team Lead, where Jocel managed day-to-day operations and provided leadership to front-line staff. Jocel's background also includes roles such as Resource Officer and Corporate Account Representative at Manulife, as well as a Financial Associate at Convergys. Jocel holds a degree in Food Science and Technology from Polytechnic University of the Philippines.
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AIA Philippines
At AIA Philippines, we know that life never stops changing and that people need a partner who understands and supports them through life’s challenges and opportunities. This is why we are committed to genuinely engage with our customers through meaningful dialogue. By talking to them, we know that we can better provide them with the right solutions and the right plans that turn struggles into successes, fears into peace in mind and dreams into reality. We at AIA Philippines are proud to be part of AIA, the largest independent publicly listed pan-Asian life insurance group. Together, we endeavor to help each and every customer live healthier, longer, and better lives. OUR VISION: To be the Philippines’ pre-eminent life insurance provider. OUR MISSION: We race against the risk to protect every Filipino family and empower them to live healthier, longer, better lives.