Ryan Banks

Ryan Banks possesses a robust background in customer care and operations management within the airline industry, currently serving as the Manager of Global Proactive Customer Care at Air Canada since May 2019. Prior roles at Air Canada include Cabin Crew Manager for InFlight Services and Customer Experience Manager for Airport Operations. Prior to joining Air Canada, Ryan worked at Cintas from May 2014 to May 2019 in various capacities, including Production Manager, Human Resources Manager, and Management Trainee. Ryan holds a Bachelor of Commerce degree with a focus in Human Resources Management from the University of Guelph, obtained between 2010 and 2014.