Airbase
Ma. Monica Sioco has a diverse work experience across several customer service roles. Ma. Monica started their career in 2008 as a Customer Service Representative at TeleTech Philippines and worked there until 2010. From 2010 to 2015, they worked as a Customer Services Specialist at Convergys. After that, they joined Sykes Enterprises, Incorporated as a Team Manager from 2016 to 2020. Ma. Monica then worked at PayPal as a Customer Solutions Teammate from 2020 to 2023. Currently, they are employed as a Support Specialist at Airbase starting from 2023.
Ma. Monica Sioco completed their Bachelor of Science in Nursing - Undergraduate degree at Lipa City Colleges from 2004 to 2008, specializing in Health Science Education. In addition, they obtained various certifications related to personal and professional development from LinkedIn in April and May 2020. These certifications include "Discovering Your Strengths," "Communication Foundations," "Creating Great First Impressions," "Creating Your Personal Brand," "Creating a Positive Customer Experience," "Cultivating Cultural Competence and Inclusion," "Customer Service Foundations," "Customer Service: Creating Customer Value," "Delivering Bad News to a Customer," "Developing Your Emotional Intelligence," "Having Difficult Conversations," "Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)," "Leading Yourself," "Learning to Be Approachable," "Strategic Thinking," "Successful Goal Setting," and "The Six Morning Habits of High Performers."
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Airbase
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Airbase is the only truly comprehensive spend management platform available to small and midsize companies. It brings three products into one system: all-inclusive accounts payable automation, software-enabled corporate cards, and simplified employee expense reimbursements. Airbase applies consistent and robust approval workflows across all products, it automates accounting, and provides real-time reporting for all non-payroll spend. Our innovative accounting and operational automation results in a faster close, better visibility, and true control over all spend. Most companies rely on a combination of siloed software products, spreadsheets, and manual workarounds to pay vendors and reimburse employees. Airbase spend management eliminates the resulting messy tech-stack and inefficient processes by replacing products like Expensify and Bill.com. Airbase empowers employees with an easy, uniform approach to spending company money, whether that involves corporate card spend, raising a purchase order, or requesting reimbursement. Unlock trapped talent, eliminate wasted spend, build healthy spend culture with Airbase.