Airbnb
Nicole Kozas is a seasoned design leader with extensive experience in user experience and content strategy. Currently serving as the Senior Director and Head of Design at Ladder since April 2020, Nicole manages a diverse team of designers. Prior roles include Director of UX Content Strategy and Senior UX Content Strategist at NerdWallet from October 2017 to January 2020, as well as Senior Copywriter at Rosetta, where original branded content for Samsung Mobile USA was conceptualized and crafted. Early career experiences include a position as Copywriter at The Daily Muse, contributing bylined articles to a prominent career-focused platform. Nicole holds a Bachelor of Science degree in Business Administration with a concentration in International Business and a minor in Spanish from California Polytechnic State University-San Luis Obispo, obtained in 2012.
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Airbnb
2096 followers
Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.