Sergio Pelino

Director, Localization Operations And Program Management at Airbnb

Sergio Pelino has extensive experience in localization and program management, currently serving as Director of Localization Operations and Program Management at Airbnb since May 2018, where Sergio launched the first Localization QA program. Previously, Sergio held leadership positions at PayPal, focusing on global content and technology, and at Google, where Sergio managed localization teams that significantly improved processes and quality. With a decade-long tenure at various tech companies including Oracle and Microsoft, Sergio's expertise spans localization technology, process excellence, and team management. Sergio holds a degree in Foreign Languages and Literatures from Sapienza Università di Roma.

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San Jose, United States

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Airbnb

2096 followers

Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.