Shuchi Naidoo

Lead, Host Community, Experiences at Airbnb

Shuchi Naidoo is an experienced professional with a strong background in community engagement and strategic program development. At Airbnb, from July 2023 to February 2024, Shuchi led the Experiences Host Clubs program and enhanced feedback methods for program evolution. Prior experience at Airbnb included serving as Community Engagement Lead for EMEA Experiences & Homes, where Shuchi facilitated significant events and educational initiatives. As Head of Strategy & Marketplace Content at Unlock from April 2021 to July 2023, Shuchi drove strategic efforts to improve user experience and marketplace content. Additionally, Shuchi owned 29. Private Kitchen from September 2013 to November 2019, successfully establishing a private dining service and community-focused events. Shuchi holds dual MBA degrees from Columbia Business School and The University of Hong Kong.

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Airbnb

2127 followers

Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.