Airhelp
Maciej Mazan has extensive experience in customer support and team leadership, currently serving as a Team Leader at AirHelp since February 2017, overseeing a French-speaking team of 10-16 members. Responsibilities include task delegation, performance reporting, and improving quality within the Customer Support department. Previous roles at AirHelp encompass supervising Spanish and Norwegian teams and working as an Air Claim Specialist, focusing on claims processing for Latin American customers. Maciej participated in the Junior Java DevQA course at infoShare Academy and has practical experience as a Civil Engineer Apprentice at Megaron Construction and Grupa NDI. Maciej holds a degree from Gdańsk University of Technology, attained between 2011 and 2018.
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Airhelp
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We’re a Y Combinator backed startup with ambitious plans to end your flying woes once and for all. In a nutshell, we help air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We fight for millions of travelers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process independently. We believe that air passenger rights weren't made for airlines to interpret on a whim.