SSE Airtricity
Jennifer Fitzpatrick has a wide range of experience in various roles within the telecommunications industry. Jennifer started their career at Esat Telecom as an Installations Coordinator in 1997 and later moved on to become an Administration Team Leader in 1999. Jennifer then joined BT Ireland, where they worked as an Order Operations Manager, overseeing the smooth delivery of orders from all business units. Jennifer also served as a Customer Service Manager, where they managed a diverse team and played a key role in the Customer Experience Program. In 2009, Jennifer joined Vodafone, where they held various positions including Customer Options Team Manager, Business Operations Manager, Digital Care Manager, and Digital Product Manager. Jennifer was responsible for driving customer engagement, leading agile teams, managing budgets, and implementing digital transformation initiatives. In 2023, Jennifer worked as a Chatbot Product Manager at Aer Lingus and later became the Head of Business Change and Product Management at SSE Airtricity.
Jennifer Fitzpatrick attended Senior College Blackrock from 1991 to 1993, where they obtained a degree in Applications Programming. In 2016, they obtained a Data Workbench Analyst Certification. Additionally, Jennifer has certifications in Agile Scrum, Lean Six Sigma Yellow Belt, and Presentation Skills, although the specific details of these certifications are not provided.
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SSE Airtricity
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SSE Airtricity has been harnessing our greatest natural resource for the past 25 years, providing cleaner, renewable energy† for homes and businesses across the country. SSE Airtricity is the largest provider of wind power in Ireland†, with an operational portfolio of 28 onshore wind farms, totalling a combined generation capacity of over 700MW. The portfolio includes the 174MW Galway Wind Park, Ireland’s largest wind farm, which is co-owned with Greencoat Renewables. This makes SSE the largest generator and provider of renewable energy in the all-island Single Electricity Market. We are committed to providing a wide range of green energy solutions to customers, including our EV infrastructure, Solar PV solutions and our award-winning Generation Green Home Upgrade programme, to support customers on the path to achieving net zero.