Aisera
Gagan Poovaiah is a QA Automation Engineer at Aisera since March 2022, previously holding positions at ServiceNow from April 2016 to March 2022 as a Software Development Engineer and at ITapp as a Software QA Engineer from October 2015 to April 2016. At ServiceNow, Gagan contributed to the Virtual Agent by writing integration tests and enhancing capabilities with MS Teams while managing quality deliverables for cloud management platforms across AWS, Azure, and VMware. Additionally, Gagan developed automation for feature testing, performed performance testing using tools like JMeter, and participated in daily SCRUM meetings. Gagan's earlier experience includes black-box testing at ITapp, where responsibilities encompassed various levels of testing in an Agile environment, extensive collaboration with development teams, and exposure to multiple cloud platforms. Gagan holds a Bachelor's degree in Mechanical Engineering from the Academy for Technical and Management Excellence, completed in 2014.
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Aisera
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Aisera provides AI Service Management (AISM) solutions for enterprises to automate IT tasks and workflows to deliver exceptional AI Service Experience.