Helena Daniel

Helena Daniel is an experienced professional in customer success and account management, currently serving as the Manager of Customer Success for the Americas Team at Akamai Technologies since January 2015. Helena has progressed through various roles at Akamai, including Senior Customer Success Manager and Account Executive, where responsibilities included developing strategic account plans for major e-commerce clients and managing key business relationships. Prior experience includes serving as Account Executive at Cayan and Deputy Director of Library Sales at JoVE, where Helena led a library sales team and developed growth strategies for research institutions. Helena holds a Bachelor of Arts degree in Psychological and Brain Sciences and Spanish Language, Culture, and Society from Dartmouth College.