James Ryan

James Ryan is an experienced IT professional currently serving as a 1st Line Engineer at Akita since March 2020. Prior to this role, James worked as a Technician at Perpetual IT from December 2017 to March 2020 and as an IT Support Engineer at Hands-On IT Solutions between October 2015 and November 2017, where responsibilities included providing 1st, 2nd, and 3rd line support, problem solving, and equipment quoting. James also gained customer service experience as Bar Staff at The Wheatsheaf from June 2014 to October 2015. James holds a Bachelor of Arts degree in Animation, Interactive Technology, Video Graphics, and Special Effects from The University of Salford, completed in 2014.