Alison Locke

Alison Locke has extensive experience in customer success and management within the hospitality and service industries. Currently serving as a Supply Chain Senior Customer Success Associate at Alarm.com since January 2020, Alison supports multiple subsidiary companies and corporate accounts while acting as a liaison to enhance customer experiences. Previous roles include Regional Vendor Lead and Corporate Event Planner at Charm City Concierge, where Alison managed vendor communication and coordinated events. Additional experience encompasses positions such as Assistant Food and Beverage Manager at Belle Haven Country Club and various internships, showcasing a strong foundation in operations, event management, and customer service. Alison holds a Bachelor's Degree in Hospitality Administration/Management from James Madison University.