Samantha Richards

Customer Success Analyst at Alcumus

Samantha Richards is a Customer Success Analyst at Alcumus since August 2020, bringing a wealth of experience from previous roles. Prior to this position, Samantha served as a Branch Manager and Senior Negotiator at Darlows from June 2016 to August 2020. Samantha also worked as a Property Valuer at Peter Alan Ltd from April 2015 to June 2016 and started a career in sales as a Sales Negotiator at Hern & Crabtree from April 2014 to April 2015. Samantha began this trajectory at Darlows as a Sales Negotiator from February 2011 to April 2014. Samantha holds a degree from the University of South Wales, earned between 2009 and 2012.

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Alcumus

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We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.