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Victoria Eyles

Technical Team Manager at Alcumus

Victoria Eyles is an experienced technical and customer care manager with a diverse background in customer service leadership. Currently serving as Technical Team Manager and Customer Care Manager at Alcumus since November 2021, Victoria previously held roles including Customer Support Unit Team Leader at Sinclair Group, where responsibilities included managing a team of 19 Customer Service Executives for premium car brands. Victoria's experience also encompasses Customer Service Manager at Optimum Credit Ltd., managing six agents in the second charge mortgage industry, and various leadership positions at Tesco, including Homeworking Team Leader and Business Support Team Leader. Victoria holds a Bachelor of Business Administration in Business Studies from Cardiff University.

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Pontyclun, United Kingdom

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Alcumus

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We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.