Michel Oosterman

Global Head Of Product Self-service at Ayvens

Michel Oosterman has extensive experience in various managerial roles, focusing on creating customer-friendly self-service experiences. With a background in sales channels and business development, Michel has successfully implemented strategies to improve customer onboarding and operational efficiency. Currently serving as the Manager of Service Experience Design & Content at Ayvens, Michel continues to excel in providing excellent service experiences for lease drivers and customers.

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The Hague, Netherlands

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Ayvens

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Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is the leading global sustainable mobility player committed to making life and business flow better. By bringing together complementary capabilities and expertise built over decades, their legacy companies saw an opportunity to reimagine mobility as they know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With 15,700 employees across 44 countries, 3.4 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector.