Mike Bahnan

Mike Bahnan is an experienced Customer Success professional currently serving as Manager of Customer Success for South EMEA at Algolia since March 2017. In this role, Mike manages a top-tier accounts portfolio, focusing on retention, risk mitigation, and account growth, as well as mentoring and organizing success team syncs. Previous positions include Senior Customer Success Manager and Customer Success Manager at Algolia, alongside roles at DoubleDutch and Software AG, where Mike specialized in account management, relationship building, and team leadership. Mike holds an Executive MBA from Erasmus University Rotterdam and a Bachelor of Science in Computer Science from the American University of Beirut.