Varsha M.

Varsha M. is a seasoned professional in eCommerce and customer care, currently serving as Senior eCommerce Operations Manager at alice + olivia since May 2020, where previous titles included eCommerce Operations Manager, Customer Care Operations Manager, and Customer Care Manager. Prior experience includes Senior Customer Care Manager at NAADAM and Senior Customer Experience Manager at Burrow. Varsha M. has also held the position of Customer Service Manager at L'Occitane en Provence and Sales and Customer Care Supervisor at NET-A-PORTER.COM. Early career roles encompass Guest Relations Manager, Front Office Supervisor, and Front Desk Agent at The Ritz-Carlton Hotel Company LLC. Varsha M. holds a Bachelor of Business Administration in Marketing/Marketing Management from Baruch College.