Alida
Joe Finneran serves as the Global Head of Research & Development at Alida since January 2021, where responsibilities include leading software engineering teams and overseeing product management, architecture, cloud engineering, security, and user experience. Prior to this role, Joe was the Vice President of Engineering at Eventbase and held the position of VP of Engineering at JUDI.AI, where leadership involved the development of cloud-based AI and machine learning solutions for the financial sector. Additional experience includes significant roles at Lendified, PayPal, TIO Networks Corp, and Western Union Business Solutions, focusing on engineering team development, integration of engineering functions, and maintaining robust application platforms. Joe's educational background includes an MSc in Computer Science from Keele University and a BA in Economics from the University of Galway.
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Alida
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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. With the Alida Total Experience Management (TXM) Platform, leading brands like HBOMax, Adobe, Red Bull, and J.Crew turn their customer truth into action to power exceptional customer, employee, product, and brand experiences. Founded over 20 years ago, Alida helps the world’s largest brands improve their total experience with its team of 500+ experts across 11 countries.