Daniel Parra-Burns

Daniel Parra-Burns is a seasoned professional with extensive experience in customer care and management, currently serving as a Senior Global Customer Care Client Manager II at Alight Solutions since January 2017. Prior roles at Alight Solutions include Senior Client Manager II, Customer Care Client Manager, and Customer Care Team Manager. Daniel's prior experience includes positions at Aon Hewitt as a Customer Service Team Manager and Customer Service Client Specialist, as well as a Senior Customer Service Representative at Hewitt Associates. Daniel began a career in customer service as an Assistant Manager at Abt Electronics and served as Lead Project Manager at the Illinois Coalition for Immigrant and Refugee Rights. Daniel holds a Bachelor of Arts in Criminal Justice and Corrections from the University of Illinois Chicago, an Associate's degree in Criminal Justice/Police Science from Oakton Community College, and a high school diploma from St. Patrick High School.