All Nippon Airways
Kosuke Yoshida is a seasoned professional with extensive experience in passenger services and quality management within the hospitality and airline industries. Currently serving as Manager of Passenger Services Quality Management at All Nippon Airways since April 2023, Kosuke previously held roles such as Vice Senior Manager at Rakuten and worked in various capacities at All Nippon Airways, including the Customer Service Department. Prior experience includes a successful tenure as Products & Services Manager at Club Med, where responsibilities encompassed operations for three resorts in Japan, alongside roles at InterContinental Hotels Group as Quality Manager and Leisure Services Manager at Club Med. Kosuke Yoshida graduated with a Bachelor of Economics in Corporate Management from Hokusei Gakuen University in 2008.
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All Nippon Airways
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All Nippon Airways Co., Ltd., also known as Zennikkū, is the largest airline in Japan by revenues and passenger numbers. Its headquarters are located in Shiodome City Center in the Shiodome area of Minato ward of Tokyo.