Allied Global
Norman Bolaños is an experienced professional with a diverse background in operations management, customer service, and marketing. Currently serving as a Floor Supervisor at Allied Global since September 2019, responsibilities include overseeing site operations and employee supervision. Concurrently, Norman also holds the position of Operations Supervisor at Litografía TT, focusing on streamlining business operations and team leadership. Previous roles include Fraud Analyst and Customer Service Specialist, showcasing a strong commitment to problem-solving and customer satisfaction. As an entrepreneur with Discrea, Norman provided outsourcing services in graphic design and digital marketing, while also managing administrative tasks at Amaze Escape Room Odense. Athletic accomplishments include participation as an Offensive Lineman in national football leagues. Norman's educational credentials include a Master’s degree in Marketing Management from Universidad de San Carlos de Guatemala and a Bachelor’s degree in Business Administration from Universidad Galileo.
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Allied Global
Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and take your business to the next level with an agile approach. This is what we do the best: SALES | We optimize every call to convert it into a sale CUSTOMER CARE | We create the best customer experience TECH SUPPORT | We handle every call with a solutions approach BACK OFFICE | We handle traditional and non-traditional tasks efficiently and accurately QUALITY ASSURANCE | We ensure quality is monitored and measured Technology Services | We optimize your database life-cycle For more details and to learn how we can partner together, please visit www.alliedglobal.com