Nada Alfattah

Nada Alfattah is an experienced professional with a diverse background in employee relations and customer service management. Currently serving as the Employee Relations Manager at Almarai since June 2013, Nada specializes in managing employee grievances, disputes, and compliance with employment laws. Prior roles at Almarai include Call Center Manager, where responsibilities included overseeing the call center team and generating reports on departmental issues, and earlier positions as Call Center Supervisor and Representative focusing on customer inquiries and quality assurance. Nada's prior experience includes a Senior Documentation Specialist role at Arabian Est. for Trade & Shipping Co. Ltd and Telesales Specialist at Bupa. Nada holds a Bachelor's Degree in Nuclear Physics from Imam Abdulrahman Bin Faisal University and diplomas from Alkhaleej Training & Education Center and Humboldt State University.