AlmavivA Experience
Monique Silva is an experienced Human Resources professional with a robust background in recruitment, training, and personnel administration. Currently serving as Superintendente de RH at AlmavivA Experience since March 2019, Monique manages various HR subsystems, aligning activities and restructuring processes to support strategic planning. Previous roles include HR Business Partner and Relationship Manager at Atento, where Monique led recruitment efforts and implemented HR practices to enhance organizational effectiveness. Monique has also held senior positions at Contax, focusing on operations and customer service, and DEDIC, where management of a large workforce and quality compliance were key responsibilities. Monique holds an MBA in Business Management and a degree in Marketing, complemented by ongoing education in English.
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AlmavivA Experience
Bem-vindo à AlmavivA Experience, a empresa do Grupo AlmavivA líder na transformação digital dos mercados de CX e Debt Collection da América Latina. AlmavivA Experience significa inovação e excelência, tecnologia e inteligência. Uma experiência completa, em termos de serviços e plataformas, para acompanhar e até antecipar as exigências dos nossos Clientes. Gerenciamos mais de 530 milhões de interações anuais, metade dos quais através de soluções digitais avançadas, para mais de 60 clientes. Siga-nos para acompanhar nossa jornada de evolução e descobrir como a AlmavivA Experience pode transformar sua visão e suas expectativas em realidade.