Almosafer
Mohamed Elshahed is a seasoned professional with extensive experience in team leadership and customer care operations. Currently serving as a Social Media Senior Team Leader at Almosafer since January 2020, Mohamed previously held positions as Operation Team Leader at Raya Contact Center, supporting customer care for Etisalat in both UAE and Misr from April 2014 to December 2019. Prior experience includes roles at ETISAL International Group and a data entry position at Nile Gas. Mohamed holds a Bachelor's degree in Law from Cairo University.
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Almosafer
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Almosafer (part of Seera Group) Saudi Arabia’s Leading Travel Company Elevating the journey for travellers from Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset and travel advisory. Through powerful and world-class technology platforms, central sourcing and fulfillment capabilities and data-driven decision-making, Almosafer elevates travel experiences through multiple businesses operating under the Almosafer umbrella: Almosafer, the Middle East’s leading travel brand, offers consumers seamless user experiences for domestic and international travel bookings through its omni-channel offerings. As a dedicated service solution, Almosafer Concierge addresses the needs of VIP and high-end clients through bespoke services. Almosafer Business, a dedicated service solution, caters to corporate & government entities. Discover Saudi is the Kingdom’s leading Destination Management Company, specialising in inbound travel, online distribution and MICE solutions. Mawasim is a Hajj & Umrah tour operator, offering high-quality end-to-end travel arrangements and simplified sourcing for external agents in key international source markets. Almosafer Activities, the first-ever holistic tours and activities platform for the Saudi market, offering things to do across the Kingdom for travellers from Saudi Arabia and beyond.