Alshaya Group
Santhosh Chacko Jacob is a seasoned professional with extensive experience in software development and business analysis, currently serving as a Senior Business Analyst in the Enterprise Solution (Store Domain) at Alshaya Group since February 2008. Santhosh's career includes roles as a Business Analyst, Project Lead, and Lead in Product Development, where responsibilities have spanned project management, requirements documentation, and digital transformation initiatives. Prior experience at RM Education Solutions India includes leadership in software engineering and team coordination, while initial roles at Case Consult India focused on software implementation and quality management. Santhosh holds a Master of Science in Software Application - Web Technologies from Bharathiar University and a Bachelor of Science in Computer Science from the University of Kerala.
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Alshaya Group
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Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers, Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences.