Altivon
Phillip Chapman has over a decade of experience in solutions development and engineering, currently serving as a Solutions Developer and Principal Engineer at ConvergeOne since October 2013, while also holding the position of Senior Solution Implementation Engineer at Altivon. In these roles, Phillip specializes in designing and implementing Interactive Intelligence CIC solutions, particularly with a focus on Speech Recognition, Text to Speech integrations, and advanced IVR and Dialer implementations. Phillip's extensive background includes positions as Sr. Solutions Engineer at i3Vision Technologies and Solution Engineer at Altivon, along with previous experience in support and installation for I3 products at Multivision Communications and Cygnal Technologies. Phillip's career began as an IT Manager at CF&R Services, where custom software applications and database administration were primary responsibilities. Phillip holds an education from CDI College.
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Altivon
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Altivon designs, develops, and deploys high value, high impact contact center solutions that enable companies to deliver the best customer experience possible. By enhancing the existing infrastructure to meet today’s rigorous customer expectations, Altivon customers are elevating the customer experience to drive brand loyalty and bottom line revenue. We help our customers continue to evolve with industry trends and stay ahead of their competitors.