Altivon
Ronald Roberto, MBA, is an experienced Solutions Engineer at Altivon since November 2015, with a robust background in IT engineering and network management. Prior roles include Senior IT Engineer at Express Scripts from 2005 to 2015, where project management skills were utilized for telecom installations and upgrades, overseeing a significant toll-free network. Ronald's experience also includes serving as a Network Engineer at Medco Health Solutions from 1998 to 2005, providing nationwide support for ACD switches and managing voice circuits. Earlier positions include Network Analyst and Associate Voice Analyst at Merck-Medco Managed Care, handling system upgrades and telecom documentation. Ronald holds an MBA in Management Information Systems from Iona University and a Bachelor's degree in Business/Managerial Economics from SUNY Oneonta.
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Altivon
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Altivon designs, develops, and deploys high value, high impact contact center solutions that enable companies to deliver the best customer experience possible. By enhancing the existing infrastructure to meet today’s rigorous customer expectations, Altivon customers are elevating the customer experience to drive brand loyalty and bottom line revenue. We help our customers continue to evolve with industry trends and stay ahead of their competitors.