Fabien Lamourette

Fabien Lamourette is a seasoned professional with extensive experience in customer success operations and commercial strategy within the travel industry, currently serving as the Global Head of Customer Success Operations for Amadeus since December 2004. Over the years, Fabien has held various leadership roles, including Head of Market Strategy and Commercial Programs for EMEA Travel Agencies and Head of Commercial Management and Operations for EMEA Business Travel, where team management and commercial strategy development were key responsibilities. Fabien has a strong background in business development, having designed commercial strategies and long-term plans for multinational travel agencies and corporations. Previous experience includes positions as a Business Development and Commercial Strategy manager, Pricing and Negotiation Manager, and Service Marketing & Sales Manager at Amadeus, as well as consulting roles at Le Public Systeme, Gemini Consulting, and Deloitte Consulting. Fabien holds a Master in Management degree from EDHEC Business School and a Prepa HEC in Economy from Centre International de Valbonne.