Amazon
Bri Severaid is an experienced professional in customer success and eCommerce, currently serving as a Senior Customer Success Manager for Home & Lifestyle at Amazon since January 2025. Prior to this role, Bri held various positions at Fossil Group, Inc. from April 2022 to January 2025, including Senior Manager of Watchstation eCommerce and Senior Merchandise Manager for Katchin. Bri's background includes experience at Walmart as an Associate Merchant, as well as positions at Old Navy as a Buyer and Astra as a Supply Chain Buyer. Additional roles include Category Specialist II and Category Specialist at Walmart eCommerce, and multiple positions at Nordstrom, including Wedding Stylist and Assistant Department Manager. Bri began a career in marketing with an internship at Wear It Apparel and worked as a Ticket Agent for the Santa Catalina Island Company. Educationally, Bri holds a degree in Fashion Merchandising with a minor in Marketing from San Francisco State University.
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Amazon
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Amazon is an American multinational technology and vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods, either directly or as the middleman between other retailers and Amazon.com's millions of customers. More specifically, they are a company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Their mission is to be Earth's most customer-centric company. Its actions, goals, projects, programs, and inventions begin and end with the customer top of mind. Amazon was founded by Jeff Bezos. Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker The Everything Store. It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), and Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market. Amazon has earned a reputation as a disruptor of well-established industries through technological innovation and mass scale. As of 2021, it is the world's largest online retailer and marketplace. In 2021, it surpassed Walmart as the world's largest retailer outside of China, driven in large part by its paid subscription plan, Amazon Prime, which has over 200 million subscribers worldwide. It is the second-largest private employer in the United States. Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units. It publishes books through its publishing arm, Amazon Publishing, film and television content through Amazon Studios, and has been the owner of film and television studio Metro-Goldwyn-Mayer since March 2022. It also produces consumer electronics—most notably, Kindle e-readers, Echo devices, Fire tablets, and Fire TVs.