Ambassador Cruise Line
Bob McGowan is an accomplished professional with extensive experience in operations and guest experience within the cruise and hospitality sectors. Currently serving as the Head of Operations and Head of Guest Experience at Ambassador Cruise Line since April 2021, Bob has previously held roles such as Customer Experience Manager at Ballymore and Director of Product & Guest Services at Cruise & Maritime Voyages. Bob's career also includes positions like Deputy General Manager at RBH and Passenger Services Director at Cruise & Maritime Voyages, along with a background in entertainment management. Bob is a Risedale Community College alumnus, having studied from 1993 to 1996.
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Ambassador Cruise Line
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Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.