Sandip Umrotkar

Sandip Umrotkar is a seasoned professional in customer success and management with extensive experience across several technology companies. Currently serving as the Head of Customer Success at Vindicia since June 2023, Sandip is responsible for building and leading a global customer success team, establishing processes with key performance indicators, and managing customer relationships at the CXO level. Previous roles include Director of Customer Success at Microsoft, where Sandip focused on enhancing customer value from Microsoft solutions, and Senior Manager of Customer Success and Renewals at McAfee, where Sandip developed a global team and implemented key customer success processes. Sandip also held positions at Oracle, Alpha Net, and Hexaware Technologies, emphasizing customer engagement, value realization, and strategic cloud services development throughout the career.