Victoria Deceda

Victoria Deceda has a diverse work experience in customer service and sales. Victoria worked as a Customer Engagement Specialist at Amelia Virtual Care from May 2021 to present. Prior to that, they were a Customer Service Representative at CPM International Contact Centre from February 2018 to June 2020. In this role, they maintained professionalism while interacting with customers over the phone, provided general information and assistance, and supported the company in improving operations and problem-solving to deliver excellent customer service. Victoria also worked as a Sales Manager at Celeste from October 2017 to February 2018, where they supervised inventory, provided exceptional customer service, and reviewed and commented on document adequacy. Victoria began their career as a Salesperson at adidas from April 2017 to October 2017, where they displayed products attractively and proactively promoted sales by understanding customer preferences and actively listening.

Victoria Deceda earned a Bachelor's degree in Psychology from the Universitat Internacional de Catalunya, which they attended from 2019 to 2023. Prior to that, they attended the University of Charleston from 2015 to 2016 and studied sport business.