Eric Sheedy

Eric Sheedy is a seasoned professional in the technology and customer service sectors, currently serving as a Strategic Advisor at PeopleReign since August 2024, where support is provided to the sales team and go-to-market efforts for the AI company known for its intelligent virtual agents. Since January 2024, Eric has also been an Executive Advisor at IPsoft, aiding the customer base in day-to-day operations and engagement. Previously, from November 2005 to November 2023, Eric held multiple principal roles at Amelia, including Executive Client Partner and Global Head of Operations, leading significant strategic accounts and managing service operations to ensure compliance with KPIs and customer satisfaction. Eric's extensive experience includes technical and management roles at various organizations, including SIAC, Webair, Globix, and NPD Group, beginning a career in technology at the New York Institute of Technology, graduating in 2001.