American Airlines
Don Strohm has extensive experience in IT services, currently serving as a Manager of IT Services and previously as the Manager of Desktop Support Services at American Airlines since September 2008. Prior experience includes a role as a Sr. Distributed Systems Technician at EDS from July 2002 to September 2008 and as a Desktop Specialist at Verizon Enterprise Solutions Group from May 2000 to June 2002, where support was provided for end users at major airports. Prior to these positions, Don served as a Customer Service Engineer at DecisionOne from July 1997 to May 2000, focusing on the repair of computers and printers. Don holds an Associate's degree in Computer Engineering from CHI Institute, earned between 1996 and 1997.
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American Airlines
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American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and over 100,000 employees.