American Airlines
Kimberly Cisek serves as the Vice President of Customer Experience and Product Management at American Airlines since May 2014, where emphasis is on enhancing the customer journey through innovation and collaboration. Previously held roles at US Airways include Managing Director of Customer Experience Innovation & Delivery, Director of Customer Relations, and various managerial and analytical positions in reservations and finance. Cisek holds an MBA and a B.S. in Finance and Marketing from the W. P. Carey School of Business at Arizona State University.
American Airlines
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American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and over 100,000 employees.