American Express
Eryn Lipetz is a seasoned manager with extensive experience in research and insights, currently serving as Manager of Enterprise & US Consumer Insights at American Express since July 2024. Prior to this role, Eryn held various positions at GBK Collective from October 2020 to July 2024, including Manager and Senior Analyst in Research & Insights, where responsibilities included managing custom research studies, synthesizing data into actionable insights, and fostering client relationships. Eryn's professional journey also includes roles as a Sales Consultant at Beautycounter and a Marketing Associate at Change, in addition to internships at ANN INC, SHADOW, and Northwell Health, all of which contributed to a solid foundation in marketing and data analysis. Eryn holds a Bachelor of Business Administration from the University of Michigan's Stephen M. Ross School of Business and has enhanced educational experiences from Tel Aviv University.
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American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.