American Express
Ms. McNeal is the company’s first Chief Partner Officer. She defines American Express’ partnership strategy and leads key strategic initiatives and negotiations for the company across travel, technology, retail, media, sports, and entertainment. She leverages partnerships to bring innovation and additional value to American Express’ suite of products, services, capabilities, and experiences that engage customers and drive generational relevance of American Express Membership.
Ms. McNeal has a track record of success in managing complex global relationships, negotiating critical partner agreements, and leading business development initiatives that drive growth and innovation. She previously served as President of Strategic Partnerships. Prior to this role, she was Executive Vice President and General Manager of the Global Client Group, where she drove transformative outcomes for both direct-to-consumer and B2B companies.
Ms. McNeal is a member of the American Express Executive Committee and is an Officer of the company. She serves on the boards of Nordstrom, Inc. and Lincoln Center for the Performing Arts, is a member of the Council on Foreign Relations, and is on the Board of Councilors for the USC Marshall School of Business. She is a graduate of Dillard University and The Wharton School of the University of Pennsylvania.
American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.