American Express
Hannah Hwang is a seasoned professional in risk and controls, currently serving as a Senior Auditor in the US Consumer & Digital Labs at American Express since July 2024. Prior experience includes roles as a Senior Analyst and Analyst in U.S. Risk and Controls at RBC Capital Markets from December 2021 to June 2024, and as a Mutual Fund Operations Intermediate Specialist at Brown Brothers Harriman. Hannah began a career trajectory at M&T Bank as a Management Associate and participated in the Management Development Program from July 2019 to December 2020. Early experiences include an AML Compliance Summer Analyst position at Brown Brothers Harriman and a Communications Intern role at The Fresh Air Fund. Educational credentials consist of a Bachelor’s Degree in Psychology and Sociology from Smith College, complemented by coursework at Corvinus University of Budapest and an early foundation at East Meadow High School.
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American Express
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American Express is an integrated payments company. They provide credit and charge cards to consumers, small businesses, mid-sized companies, and large corporations. Additionally, they offer products and insights to aid in business success. They are one of the largest financial services corporations in the world. As a global business, they cater to various customer groups through mobile and online applications, affiliate marketing, customer referral programs, third-party serve providers, business partners, direct mail, telephone, in-house sales, and direct response advertising. Their customers consist of consumers, travelers, businesses, merchants, and partners. With each customer, American Express works to amplify the power of every transaction. Their global headquarters is based in NYC, however, they operate in over 110 countries with 55 total office locations worldwide. They estimate around 60,000 colleagues are stationed around the world. American Express primarily engages in three operating segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. They function together through their Integrated Payments Platform. Their Integrated Payments Platform allows American Express to analyze information on Card Member spending and build analytical tools to underwrite risk, reduce fraud, and provide targeted marketing for merchants. Their card-issuing business offers a broad set of card products to a diverse consumer and commercial customer base. Their merchant-acquiring business builds and manages relationships with merchants that choose American Express cards. This includes signing new merchants to accept their cards and handling servicing for merchants. Lastly, their Card Network Business establishes and maintains relationships in 103 countries with third-party banks to extend the reach of their global network.