Adam Veik

Adam Veik is an experienced professional in contact center solutions and analytics, currently serving as the Director of Contact Strategy & Analytics at American First Finance since December 2018. Previously, Adam held the position of Director of Contact Center Solutions at Exeter Finance from July 2014 to July 2018, where leadership was provided for various functions including Dialer Administration and Workforce Management, alongside the development of a unified Contact Center Reporting Portal. Adam also has a background as a Senior Aspect Engineer, focusing on contact center technologies and operational activities. Prior roles include Manager of Voice Systems at Telerx and Data Center Supervisor at National Processing Company, demonstrating a strong foundation in systems administration, reporting, and data center management.