Manager, Allied Membership Engagement

The hotel and lodging industry is vibrant, innovative and full of dynamic opportunities for upward mobility while serving (and supporting) its most important assets: its people. We are a dynamic, entrepreneurial organization that is poised for growth. The Manager, Allied Membership Engagement would join a collaborative team that is innovative, supportive and fun to work with.

Position Summary:

Responsible for creating and strengthening relationships with 150+ Allied (vendor/supplier) members. The Manager will support the Director, Strategic Partnerships & Business Development by leading Allied member acquisition and retainment through ongoing research, targeted outreach, savvy relationship- building and event sponsorship opportunities.

Responsibilities:

• Manage Allied member relationships (e.g. maintain regular contact with members, ensure benefit fulfillment, ensure timely and accurate updates to CRM platform and identify high-potential Allied members for growth and sponsorship sales).
• Regularly maintain membership deliverables and benefits such as the AHLA Data Center, calendar for marketing benefits, and any benefits delivered via an agreement with an external organization.
• Periodically benchmark Allied benefits relative to leading associations; identify and secure new benefits for Allied members, where appropriate; review and update Allied membership collateral and Allied membership processes when necessary.
• Project manage current and prospective Allied member communications and onboarding (i.e. Allied newsletter, renewal/invoice communications, and prospective and new member webinars), planning and writing content, managing distribution lists and communications cadence.
• Prospect for Allied members based upon direction from Strategic Partnerships & Business Development team as well as proactive research on industry trends and outreach.
• Maintain Allied member financial forecast for senior leaders and provide support to the team with invoicing and renewal processes
• Act as staff sponsorship lead for select AHLA committees and issue summits.
• Collaborate cross-functionally across AHLA & AHLAF to drive member value.
• Other duties as assigned by supervisor and/or Senior Vice President, Strategic Partnerships & Business Development.