Ahmed Fahmy

Restaurant General Manager at Americana Foods

Ahmed Fahmy is an experienced professional in the restaurant and sales industries, currently serving as a Sales Coordinator at Craft Software since October 2021, where operations coordination has led to a 30% increase in efficiency and a 95% resolution rate for client inquiries within 24 hours. Prior experience includes a long tenure at Americana Foods - National Food Company as a Restaurant General Manager, achieving significant improvements in service quality and marketing strategies, and previous managerial roles at Al Karama, Al Rigga, and Al Arouba, focusing on operational excellence and customer satisfaction. Ahmed holds a Bachelor's degree in Tourism, Business Administration and Management, and Hotel/Motel Administration/Management from Helwan University Cairo.

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Americana Foods

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Established in 1964, Americana Foods is one of the largest FMCG companies in the Middle East and North Africa (MENA) region. From our humble beginnings in Kuwait where we were born, to our strong presence and extended reach in the UAE, KSA and Egypt, we have over decades grown to become a trusted household brand name in the region and beyond. Today, Americana Foods’ products are enjoyed by consumers in more than 50 countries and territories across the world. Americana Foods was established with the ambition to lead and transform the industry. As dominant leaders in the region and pioneers in the industry, we continue to push the boundaries of quality, taste and food safety. Our passion for food fuels everything that we do, and we believe that every meal holds the potential to bring happiness and create lasting memories. Since our inception to date, we have been on a mission to honor our roots and preserve our traditions, touching the lives of millions of consumers through the joy of food, honoring the legacy of our past and continuing to thrive and evolve for new generations and years to come. We operate a diverse portfolio of products and play in multiple categories including Protein, Grocery, Impulse, Frozen Fruits and Vegetables and Snacks, supported by 19 cutting-edge production sites across the UAE, KSA, Kuwait and Egypt. With a large direct-to-market distribution network in key operating markets and a sizeable footprint across Qatar, Bahrain and Oman, we maintain control over every aspect of the distribution process, ensuring our products are accessible and readily available to a diverse customer base.