Americanas
Matheus Altoé has a diverse work experience in logistics and customer experience roles. Matheus is currently working as the Head of Logistics at Americanas S.A. for their delivery service. Prior to that, they worked at Shipp Delivery, where they held various positions including Head of Logistics, Leader of Operations and Logistics, and Analyst of Logistics. Matheus also gained experience in customer experience through their role as a Customer Experience representative, where they provided real-time chat, ticket, and telephone support using platforms like Freshchat and Freshdesk.
Matheus Altoé completed a Bachelor's degree in Production Engineering from Universidade Federal do Espírito Santo (Oficial) between the years 2014 and 2020.
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Americanas
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Lojas Americanas SA is a Brazil-based company primarily involved in the operation of department stores. The Company's activities are divided into two business segments: Traditional stores and E-commerce.