Don Belison

Don Belison is an experienced IT professional currently serving as the IT Help Desk Lead at Amerit Fleet Solutions since August 2018. In this role, Don excels at problem analysis, data communication, and managing help desk support personnel to ensure timely resolution of client tickets. Responsibilities include evaluating customer satisfaction, configuring software applications, and providing training sessions to employees. Previously, Don worked as a Help Desk Technician, offering remote assistance and managing various IT systems. Prior experience includes a role as a Computer and Deployment Integration Specialist at Arey Jones, focusing on configuring technology products. Don holds an Associate of Arts and Sciences degree in Network Security from Heald College-Concord and has completed general education coursework in Computer Systems Networking and Telecommunications at Diablo Valley College.